Is it safe to use a trust wallet

is it safe to use a trust wallet? I withdrew bnb through my binance to the trust wallet, the transaction was successful but the bnb I sent did not appear in my trust wallet. When I checked the address, it was correct. I don’t know where the problem is please enlighten me.

Here’s my ticket number / request number 127375

Hello @Joancasamena To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Hello @Joancasamena Send your wallet address and transaction hash in plain text too (copy and paste here).