Litcoin does not send to my wallet

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1

Hi I received 0.00115565 litcoin from one site to this address
ltc1q6twpf3j7skpynetrvejlqrw4lfw5w49kjxj0lp but I don’t receive my litcoin?

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Screenshot_20210320-1845301080×1920 194 KB

2

Hi I received ETC from one site to this address
0xfd895d2e0D4DD2Eb3422ce17e651B180CF5D4F10 but I don’t receive my ETC?