Hello, I recently changed phones, and re-downloaded the trust wallet. I entered the recovery 12 word phase, but only got my Eth. I’m missing Safe moon, Kishu, FEGbcs, Safe Marz, Cardino. I added them but nothing. I went back to eBay in my sent folder and found my wallet addresses to where these were deposited, but was only able to recover XRP, but even that says it’s a “watch only” wallet? When I logged on blockchain for safe moon the coins and amount are there. Any help? Please… thanks
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Hello @Andujar5
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
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Transaction hash or link (if you have any, please copy and paste)
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Screenshots of the wallet (including errors or missing balance)
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Hello, thanks for trying to help. But it won’t let me upload pictures of screen shots?
You need to use your 12 word recovery words to access your wallet.
You should have that from when you initially created the wallet.
Yes, I did that but only the Eth came, the others didn’t. Should I upload the a picture?
@Andujar5 Hi, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token
0xD56e82443e7709c515c726dee3E76a5CDC2AD7e8
Here is the address for safe moon
0xC518761cEA02B0A764725a78399023190705F05f
0xC518761cEA02B0A764725a78399023190705F05f
1v6xpg425v5zfknexv4mkylue57wrq6ykthmyth
0xC518761cEA02B0A764725a78399023190705F05f
0xC518761cEA02B0A764725a78399023190705F05f
Those are the wallets that didn’t come in