Lost BNB on arrival at Trust Wallet

I bought BNB from Trust Wallet paid with my bank card. I got confirmation from moon pay as well as trust wallet, BNB amount was visible on the Trust Walled for a few moment and then it was gone. I have spent a lot of money please help.
Thank you

@myTWcommunity To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)