Lost coins can’t send

Support & Feedback English
1

Hi i wanted to change from safemoon coins to smart chain i did 3 transaction and it took me around 70-80$ and no transaction it says have been made ?
I delete the app too and is still the same

2

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors, if any)

1 Like
3

image
image1125×2436 147 KB

All coins go what is this wallet like this How is it possible without any transaction my coins go i need explanation amd sorted quick

4

image
image1125×2436 177 KB

image
image1125×2436 147 KB

5 
indent preformatted text by 4 spaces![image|230x500](upload://lb4gp0UA6K0wwE4MpLTrtd1wZgl.jpeg) ![image|230x500](upload://8zBKZ4J0QbaTue2y4SkrwpYHi3j.jpeg) ![image|230x500](upload://mHCuIALXb93IP7Kx45yAOIbOKA8.jpeg)

I don’t have the transaction link because i delete the app once and it left me only bnb transaction
I needed to have 58 safemoon and now i have 47

6

image
image1125×2436 231 KB

And my money went 0 even safemoon go up you need to sort this

7

Hello @besardi111 can you copy address paste your Safemoon address here so that we can check?

8

0x78059acF0Afd104b12604392A6Fd698584bB1282

image
image1125×2436 190 KB

9

image
image2688×1242 298 KB

Your funds have been transferred out of your wallet, if this is not your action it means your wallet backup has been exposed.
Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app.

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet:

10

I did try send them before in my smart chain and it didn’t work
I need to know where my money have gonne when i never made a successful transaction out of it

11

and i have no money in my smart chain too You need to see where this money have gonne how people can steal your words ???

12

Read my answer please and the articles attached too. Nothing can be done to recover them, just create new wallet and move on.