Lost funds not existing address

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21

I have a similar issue but cannot post for support?

Tried transferring Safemoon from Trust to Bitmart, but never arrived in my Bitmart wallet. Followed recovery guide and now have an Eth wallet showing the value of safemoon, but showing zero eth associated??

22

Hi Steoc94,

Please enable that specific network token by click on the “+” sign on the top right corner on the assests page and then add that specif network token in which you sent your amount.

Like if you sent ETH to ERC20 then enable ETH ERC20 if you sent ETH TRC20 then enable ETH TRC20.

23

Hi! Good day! I have similar problem in buying my token. I didn’t use pancake swap when transferring my token to another token. As per checking, it was succeesful but not appear on my wallet…i send message to trust wallet and gave instruction…and immediately do the instructions…after i finished doing the instructions, like deleting and importing my wallet.the token that i have been transferring is gone. My money is gone. Can you help me solve this problem?

24

I already follow also below instruction.

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About” and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, and attach it here)
  3. Transaction hash or link (if you have any, please copy and paste )
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors, if any)
25

Alan, please help!!!
1.29.3
FegToken 0xb890E402484C63BfA72fBFe11E8e49788BdbFDa9
Hash 0x0e7bf7bed683ae5a9e048db91ea0e250bbf06fb47e034650b50b421edaf08786
I was trying to send Fegtoken to ETH in my Coinbase.
Please tell me how to retrieve this funds I looked on Bsc scan and can not understand where funds are

27

Transaction was success on bscscan, but I think Coinbase doesn’t support BEP20 assets.
Please contact the customer support of Coinbase so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

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