lost matic from coinbase to trust wallet

I transferred magic on coinbase to matic on trust and it never showed up it’s been about 3 weeks. no answer from support as of yet. I tried to uninstall and reinstalled trust wallet and now it saying the seed phrase is wrong, I know 100% the seed is correct. Can anyone help me?

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)