Lost safemoon when transferring how do I get it back?

Support & Feedback English
22

@Maryam6 Please contact the customer support of Mexc exchange so they can assist you with the deposit issue.

26

I have lost Safemoon that I meant To transfer to my Safemoon wallet, but I thinkbinpasted The same wallet address in the “to” as The “from”. I had 67mil lion Safemoon and now they are gone.

27

@KentuckyDawg To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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31

@KentuckyDawg according to SafeMoon from December 29, any v1 token transfer/ swapping will have 100% tax.

Read more here: https://twitter.com/safemoon/status/1476198900717342724?s=21

If you need more clarification, contact SafeMoon project team.

33

I’m having a similar issue. I tried to swap my safemoon into bnb. It said transaction failed. 4 hours later (while I was asleep) I got a notification saying ‘call executed’ and then ‘transaction complete’ my safemoon has completely gone. And nothing has turned up in bnb. I can view the wallet from/To ID but I don’t think it’s gone to anyone, just out there somewhere. Can anyone help??

34

@Toby1 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

35

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Transaction hash

0xcd6e83fa1d937a9aff6d4aaec2cdef4c82945d6209d34d31a931cf4e11a26303

Transfer hash

0x3ad75e3625293b513e877c9d0522438085ba21fce8ba0ac644d9457471664119

36

When I click receive button I then have to select a currency, which do I select, bnb, safemoon, smart chain etc?

37

@Toby1 Click BNB and then receive, then send the address copied here.

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Thank you for your help so far.

40

@Toby1 looks like your funds are transferred to this address: 0x80f25470Af114C55c4D540228C5e7F41E7D4Ec42 do you recognize these transactions.

41

Hi, i do not recognize the transaction or the address. Do you know of a way i can try find out what the address belongs to?

42

@Toby1 Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app;

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet: