Lunc error - empty tx bytes

Support & Feedback English
1

Hello, when i try to send lunc from trust wallet to another address. I got the error in the preview “empty tx bytes not allowed”.
If i continue to send, i got an error saying insufficient fees…

I have enough coins for the fees.

Already tried to:

  • delete data from the app,
  • delete the app and reinstall with latest version.
  • install on another phone

And the error is the same.

I was trying to send 800k lunc and my lunc balance is 1.8million…

Thank you for your help

2 Likes
2

@pmaonline Please submit a ticket to the customer support team regarding this.

1 Like
3

Hello, I want to find out if you later got solutions to this issue. I’m having the same issue right now. Though I’d submitted a ticket since yesterday. Waiting endlessly for a response.
Thank you

4

@laneydotbiz If you submitted a ticket already, please wait patiently for a response.

1 Like
5

Hello Tobi, i have already post a ticket and replied to the email with prints of the things asked. App version and so…

I reveived an email saying that as i didn’t replied they will close the ticket.

I replied again and received an email to ask to the community and here i am.

This was + than 1 month ago.

6

@pmaonline If you tried lesser amounts on the Trust app and it doesn’t work, I’d suggest using the native LUNC wallet, import your wallet there and try sending from there.

7

Thank you Tbii.

Can i use my 12 word from trust app and import in terra station wallet?

Thank you

8

@pmaonline Yes you can do that.