Made a withdrawal (nano XNO) from my exchange

Hi. I am new and I have no clue how to make a new discussion, so I tell here my problem I hope you can fix it for me. Today I made a withdrawal (nano XNO) from my exchange to my TW. Trust wallet shows that I received that amount but it’s not added to my balance. I waited hours and it is still not done
My receive address ( Nano) is: nano_3wwee4x3isaogxuhujhiinm755rghu5xo7y9gx1jhz9fttzotshxbf4byeyu
for some reason I can’t attach the screenshot

Hello @Sawal To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)