Missed my crypto

Hi, I transferred ETH, from exchange to my trust wallet but it has not been received yet, tried every suggested steps even re-import my wallet.

Whaen I search the address I can find the balance and status of transaction is successful.

Please advise if you have any suggestions.

Thank you.

Hello @Sanam11 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)