Missing a Coin (ANKR)

Hello
I sent you a ticket some days ago but I haven’t got any response!
I had many ANKR in my wallet but most of it has lost without any transaction or any security mistake…
I heard Atomic Wallet has some bugs!
You should response about it and restore my coins.
Please response my ticket…
I have sent the screen shot of my wallet…
Sincerely

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like


Hello again
2 more screen shots that you want :point_up_2:t2:

Hello
Thank you for responding
There’s not extra explanation
I have been bought and received some ANKR but now I don’t see most of them in my wallet!

Receive address (ANKR):

bnb1hm3efval3xzg4du4xrlyhj3ld49dj5dlxdgup6

Transactions:

7E0914D55C4225AC48635B6EA597F16F54FE44AB7F5824665EE3B8B5C2D251CB

538221F83B57815E22897E088B889EE573337208AC12B40720AE0FFC4BCDA35F

E07E9BCEB4E50D55AF50AC1FB7E2E2D6883E93B5EEFE2394EAE5E0D6FFAE8710


@ebrahimi.mr.mail.com thats the actual amount that should be in your wallet currently.

The other amount you already swapped for BNB on DEX. Here’s transaction: Dex Explorer

Thank you so much
It’s better we can see informations and history of transactions throughout the Trust Wallet…