Missing Crypto After Swap

I swapped BTC to BNB directly on Trust Wallets swap feature but never received the BNB.

I checked the transaction and it says it was completed and has the right BNB address in it.

But I never received anything. There are no transfers/deposits on the trust wallet app for that coin and there are no transfers/deposits for that address on BscScan even though it says the swap was completed.

https://bscscan.com/address/0x8dbcf652e5c03a6f9456d63ee709c5f3287147fd
757382:1876582

I’ve been trying to resolve this since may 1st and trust keeps closing my support tickets.

1 Like

@Arisqe671 You received the BNB already.