Hi @HRP,
To better assist, please provide us the following information:
- Trust Wallet app version (go to settings and press “About”)
- Crypto address
- Transaction ID
- Screenshots of the wallet (including errors, if any)
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Version 5.8 (586)
Address: XfAQyYXEYSQfWs2ja5ZuqTYfXwV5bTAJAZ
There is no error. Even no sign of receiving coins
I can’t send you images.why?
Permitted you to post images now. Please try again.
I did it. Nothing happened
Try to use a VPN then refresh your DASH balance.
I did that too but it didn’t work.
But I have a question, in my transaction page there’s a phrase next to my address saying "not yet redeemed ". What does it mean??
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I see. Regarding the “not yet redeemed” part, it simply means that your DASH balance wasn’t spent yet (you still have it in your wallet). This issue is now relayed to the dev team. Please wait for our updates and thank you for your patience!
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Thanks for your help
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The same is happening with me too,
I just recieved my dash coins for the first time, Transaction appears in the blockchain but not in my TrustWallet.
Not sure if this has something to do with the hard-fork that happened yesterday as per their reddit post
How can I get them back??
@crypto1 @HRP
As mentioned earlier, please wait for our updates. Also, for your information, the funds are still in your wallet. It’s just that the balance does not show correctly in the app.
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I think I’ve done sth wrong. I gave my recovery phrases to some one who told me one of the tech team on telegram chat. I think he was a scammer.
But Luckily I had nothing but these two missing dashes on that wallet. I’m afraid when they’re back that guy steals them. Can you please tell me what to do now??
@HRP if that’s the situation, It’s better to import the seed in coinomi wallet and move it to a separate account address in trustwallet
Disclaimer: Use with caution
Please be informed that we will never ask you for your recovery phrase. You got scammed already.
Install this app and create a new wallet: https://play.google.com/store/apps/details?id=hashengineering.darkcoin.wallet
Go to BIP39 - Mnemonic Code and enter your recovery phrase from the compromised Trust Wallet DASH wallet. Select DASH in the list of coins in the iancoleman tool. Scroll down and find the derived addresses.
Go back to the new app, go to the settings, then select import private key. Hover your mouse to the private key of the first address in the iancoleman tool and sweep your funds.
Act quickly!
No update so far. I’ll reply here if there is one.
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@iamdeadlyz The same issue is happening with me in other Dash wallets that connects to a random server from a list compared to a centralized validated apps