I’ve recently transferred my dodge coins and xrp from my platform uphold , there is confirmation declaring successful, later that Day apparently from looking at my transaction History they have been transferred out without my Authorisation, my Balance is now showing $0.00 why is this ?
@Rudyjay If you notice an unauthorized transaction on your wallet, then it is most likely compromised and you need to stop using the wallet immediately.
Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
Learn more:
Oh , so my wallet has been compramised and there’s nothing anyone can do ! I put those coins in trust wallet as a safer option that leaving them on a exchange platform. Seems like it was a bad move . Well thanks I’ve lost approximately £1300 .
@Rudyjay This isn’t Trust wallet fault if you have compromised your wallet by giving out your seed phrase or clicking a bad link, there’s several warnings on the app not to give out your seed phrase.
This is the thing , I haven’t given out my seed phase , only me knows what that is , Do you really think I’d do that ?