Missing metahero tokens

Hi, Can anyone help! I tried to get some metahero tokens by usimg pancakeswap. BNB(BSC) to metahero is what i thought i done. A smart contract was done & the result shows as a success but the extra metahero are not in the wallet. Also a transfer is not shown in the history although the contract is. Please help!

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)



The App was updated later that day after the transaction. Thanks

Hello @Manny500
The value of the tokens you have in the screenshot is the same as the one on the explorer meaning your tokens are complete


As in screenshot 5 on Oct14 2021 the smartcall contract was done, but the value was not transferred. On the other dates the value was transfered over.
There is no transfer on the 14 Oct 2021.


Hello @Manny500
Here is the transaction ID for the swap you made

Your tokens were received.

Other transactions which showed the BNB price:


Transaction in question with no BNB price:


At first there was no BNB price. This came the following day. Please see the following picture

The transaction in question:

The BNB price could be seen the following day,maybe this is due to an end of day process.
But still no transfer of funds.

Showing today:

No funds were transferred & the BNB(BSC) LOG shows this, although everything else seems to be in order & the transacction seems to be a success.


Hello @Manny500
Can you send a screenshot of your metahero token balance?
You made a total of 6 transactions to swap BNB for Metahero tokens

TXN 1: 0xfc7632ef29ca1b8d7967f4939aa62c025faa7d281b3b109eb0095ff9e61b3166
3.7 BNB for 12,954 HERO

TXN 2: 0xedc26a31410f069aaea65121aa94ca1932a8e4b7ad4f0435c2a73f1e605f9513
0.8 BNB for 3,135 HERO

TXN 3: 0xff75676da6bb9dd12883012668250348a426535a6fd6b6b25c5fb3992b98a2e3
0.3 BNB for 1,401 HERO

TXN 4: 0x07464c9ac76adfb0647ad9b632a053d4d43da2a0f6e9b3cf49971aa99bd753f0
15.7 BNB for 64,638 HERO

TXN 5: 0x27b82c83601f73d62b8531e4bdc4c1d8b344a2c2beddf1598c7d6f89d5d3546e
13.16 BNB for 42,133 HERO

TXN 6: 0x8763099def101a47645aca3d66804576fc293e1858b272f6a17e2622498f9378
7.85 BNB for 20,909 HERO

Calculating this gives a total of 144,904 HERO approximately which is also the balance you have on your wallet.

Hi jenny,
Judging from your evidence, it seems to be concrete. As i have checked & seen that there was 6 transactions.
Could this be an event or misunderstanding created by myself. It seems to be so.
Thank you so much in helping to put this matter to rest.
Your expertise & factual information was greatly appreciated.

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