We have the same experience I was send polygon matic to my trust wallet it’s appear was successful but not receive in my trust wallet, damn it.
Hello @Ron1258trustw ,
To better assist, please send the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
- Transaction hash or link (if you have any, please copy and paste)
- Further details about your issue (please explain what you were trying to do)
- Screenshots of the wallet (including errors or missing balance)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.