Missing polygon matic

Support & Feedback English
1

Hi all. I transferred some polygon matic from coinspot to trust wallet but nothing received on trust wallet. I checked the QR code for received and it’s identical. I emailed support and everything but no response from them.

2

Hello @Vaal To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

3

I found out what happened. It went to matic network and not polygon matic. How to change it?

4

Did you figure out how to get your coins? I am also facing the same issue.

5

@Vaal check this guide: Convert Binance-Peg Tokens to Native Assets

6

@Vaal I figured out the issue. The public key is same for Polygon, Matic Token and Matic Network on Trust Wallet. Just add matic network in your wallet and you should be able to see all your coins. Good luck!