I have made a transaction and I have a confirmation link from the transfering exchange that the transaction has been successfully completed but the amount of Ethereum has not arrived in my account. Please explain how to follow up on this matter.
To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)
Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)
Transaction hash or link (if you have any, please copy and paste)
App version android 5.9
My Ethereum wallet address
@hhadizahedi You need to update your Trust app.
Also this transaction hash you sent doesn’t bring up any transactions.