Missing Tokens from Trust Wallet

Support & Feedback English
1

Hi,
I have sent some DODO to my Coinex account ; but after 7 days it has not yet been transferred to my account. Please help me.
Thanks

2

Hello @haniro To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

3

Good morning,
I am new to the community. I haven’t seen where or how to create a new post. Hopefully, someone can help me the issue I have. I woke up two days ago and found my FLOKIN in my Trust Wallet going from over 1 million to about 372,000.00. I am giving .

  1. Version 2.10
  2. 0x775346ba959110AcA3009a95f2a5bBECE17640f4
  3. Transaction hash
    0x4f0c5f9e4d66b162eeb94e37c5f565ae86af34e66869c5e3d583927ed7bd4fef
    0x129fb24c1f5a148ebc69d8871f058e6ea0d7896b4f06729c92f963dcc815bedc
    0x486d100fb82cff1b95103db560091b76c62183b4e58096f80010f9f0b17d92cd
    0x617d31f005a06d47f9002a3c20aae23889b878c03840eaf0f364fe036100dc98
  4. I had over 1,000,000.00 Flokinomics (FLOKIN) in my wallet and woke up a few days ago and found about 372,000.00 FLOKIN in the wallet.

Note. I can’t attach the screenshot you requested in # 2 & #5.
Thank you for your help

4

Hi
All my tokens in trust wallet disappeared. Seems like my wallet was hacked?

5

@cdorval71 There is no problem with the app. This token has an elastic supply.
Elastic supply tokens have a changing circulating supply. The idea is that instead of price volatility, what changes is the token supply through events called rebases.
Simple explanation. Price goes up, less tokens. Price goes down, more tokens.
I suggest you to read and understand on tokenomics of any project before investing.

6

Hi ,
Thank you for your help

Screenshot_20211104-124050_Trust_Wallet1
Screenshot_20211104-124050_Trust_Wallet1720×1600 28.4 KB

Screenshot of the wallet
Screenshot of the wallet720×1600 101 KB

Processing: Transaction ID.pdf…
Transaction ID-1
Transaction ID-11654×2339 41.5 KB

I have sent some DODO to my Coinex account ; but after 8 days it has not yet been transferred to my account. Please help me.

7

My Crypto address
My Crypto address720×1600 45.7 KB

8

@haniro Please contact the customer support of Coinex so they can assist you with the deposit issue.