Missing XRP transaction History

Support & Feedback English
1

Hi, I sent XRP from my address to a PulseX address.
Transaction stay in pending state for hours.
The switched to failed.
But the transaction in XRP ledger is ok
See it here XRP Ledger Explorer - XRPSCAN

In my XRP Trustwallet I can’t see the transaction log for this transaction
Someone can help me understanding?
Thanks everybody in advance

2

Hello @giosu To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)

3

Hi Alan, thanks for replying.

My app version is 5.0 (Android)

I sent XRP from this address: rEiALSZN2WfzvGbndwN8Xs2N6sJLGsymUy

I sent XRP to PulseX XRP address: rLwTB2mgf7jzj7yBfddxN5DdTzRpnho42W

The transaction stay in “pending” state in Trustwallet for a few hours but in the detail of the transaction I saw “success”.

Then transaction goes to “failed” and a couple of minutes later I was not able to retrieve any information about this transaction from Trustwallet.

This is the XRPScan page

Screenshot_20220112-085234_Trust Wallet
Screenshot_20220112-085234_Trust Wallet1440×3040 146 KB

thanks

4

@giosu according to transaction hash above, your funds were successfully transferred to rLwTB2mgf7jzj7yBfddxN5DdTzRpnho42W

Contact receiver for deposit issue.

5

@Alan47 thanks but my question is why I can’t see in Trustwallet the transaction history
thanks for your time