My BTC doesn’t display

Zorro · September 16, 2021, 5:56pm

I’m having issue with my trust wallet,my bitcoin is not showing on my trust wallet balance and when i check explorer is showing

Have logout and login,even updated the app still same thing
Thats my wallet address on trust wallet

bc1qy8y6e39zjdpqfu5hc999e4ngknex55xe7rjq39

Alan47 · September 16, 2021, 6:07pm

Hello @Zorro To better assist, please send the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)

Zorro · September 16, 2021, 6:27pm

I’m having issue with my trust wallet,my bitcoin is not showing on my trust wallet balance and when i check explorer is showing

Have logout and login,even updated the app still same thing
Thats my wallet address on trust wallet

bc1qy8y6e39zjdpqfu5hc999e4ngknex55xe7rjq39

Alan47 · September 16, 2021, 6:30pm

@Zorro try to use VPN and refresh your wallet.
Also, you didn’t provide your app version.

Zorro · September 16, 2021, 6:42pm

…

Still the same thing,no changes ,no changes atall with vpn