My coins have not been deposited

I transferred the matic and xrp currency from the exchange wallet to my trust wallet, but it has not been deposited here yet.
Please help me

Hello @mlzp6770mlzp To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Matic and xrp currency are not deposited in Trust Volt





For Matic, you received Native Matic token. To view it tap on top right corner and search Polygon then switch on Polygon MATIC manually. This guide can help too: How to Add or Remove a Coin

For XRP,

You already received your funds and currently are in your wallet. Send screenshot of the current XRP displaying balance. (Tap on XRP and send screenshot).