Hi,
My polkadot balance in trustwallet is 0 but should be 22
Thanks
3 Likes
already did that + uninstall/reinstall trustwallet
Can you send here the txid?
sorry… txid here:
issues on android should be resolved soon (~1 hour), on ios in 1-2 days in next release
1 Like
I am also getting the same issue with DOT. I have over 1k and the balance shows correct every few seconds then it goes back to 0.
1 Like
I am running android and installed the latest update along with re-importing my wallet.
1 Like
I have the same issue. The DOT balance shows 0 every couple of seconds. I use android. It does not allow me to withdraw due to “insufficient balance”.
It should be fixed right now
It comes and goes…
Still not fixed for me.
And now? Still not working?
To better assist, please provide us the following information:
- Trust Wallet app version (go to settings and press “About”)
- Polkadot address
Trust wallet app version 1.19.15
14rUx5SeSJAPMK21gz8CDNCKVZ94KdmeyMaNGndzx2RSzLxX
@wills
It should be working fine now.
If not, try to do the following:
- Re-import you wallet (How to Re-Import your Wallet)
- Re-install your app (make sure you have the backup of your recovery phrase)
I just did all that and the problem still remains. I was able to withdraw most of DOT out of the wallet earlier today after multiple attempts with errors. I still have the small amount left and it is now allowing me to withdraw again due to “insufficient funds”. The balance still switches to 0 every few seconds.
Noted. Thanks for letting us know about it, the dev team will investigate the said issue.