My wallet is suddenly showing a zero balance!

Support & Feedback English
1

My wallet was fine and then I refreshed it and it was zero. I already re-imported the wallet and it still shows zero. Please help!

4 Likes
2

A mi me ocurrió igual, desaparecieron mis cripto, la manera que aparecieron de nuevo, añadí de nuevo el contrato, en la opción “Añadir tike personalizado” lo cerré y al entrar de nuevo vi que estaba todo mi saldo. Suerte

3

Thank you, Jesus!!! Tokens back in wallet!!! Ty! Ty! Ty!!! Hoping to start my own business with some of them, so I was understandably freaked!

4

Same situation here… 1/3 of my portfolio is gone. I see some transfer I did not initiate and have a ticket which I have provided what the Trust support asked for but still all my ETH and SHIB are gone.

5

Hi, good afternoon, am a user of Trust wallet I don’t normally do transaction on it but I use it to receive coins and token, and I check it everyday, but, today I got there only to find out my ETH, and all of my tokens are missing please I need a solution to this ASAP

1 Like
6

ETH nodes were temporarily out of sync. There were issues with seeing and sending/receiving ETH and ERC20 tokens.

Issue has been fixed.

If you still can’t see your tokens, re-import your wallet: How to Re-Import your Walletonveniences

Thank you and sorry for the inconveniences.