Need help with a support ticket #855263

I submitted a support ticket 6 days ago and waited for the 72 hour time to pass. I still haven’t received any reply and was wondering if this is the normal for wallet support. If anyone has any information please advise thanks

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@Jake32 Please I’d advise you wait patiently for a response from the customer support team.

My tokens have shown up but they don’t show the value that they did on Coinbase. What am I doing wrong?