Need some advise please

i have a friend i refer trust wallet like the best and secure wallet at the moment because i used it also,i did ask her to send me her address BCH,she sent me this when i try to enter it to send some bitcoin cash for her i see the address is not correct,i will show it in a picture…

Hello @Mael0704,
This is BCH but on the BEP20 (Smartchain) network.
You are probably trying to send the Native BCH hence why it isn’t working.
Your friend needs to send you her Native BCH address.
Here’s a guide on how to add tokens to your Trust App:

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so thank you i understand now,i will tell her what she gonna do because i tell i will try to contact support to know better