Need some help wth transaction whereabouts

Good day,

Need some help!
I sent BTC to Blockchain address & on my side it shows transaction was complete but the person didn’t receive the coins & it’s been 5 days.

How do I recover my coins back to my wallet?

1 Like

Hello @Lajacqua_9798_Trust To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

2 Likes

I have a similar issue. On 21 August, having set out to send ETH from Trust wallet to Bittrex, it was taken from my Exodus wallet and Trust wallet. Etherscan validates, yet it hasn’t shown up in Bittrex. I have screenshots. I’d appreciate some help. Thanks in advance!

Hello @JanetGogo please provide the details asked above so as we can investigate on your issue.

Hi People! Ok

My address:
bc1qvjsnw2gyffu7yurug0dcyeagmsk9nq3kv6pt3n

Transaction hash:
dc184f624319735271998b3bdadeb73cf29522c8756c708930fd366c3ecf1418



Brief Summary:
On the 7th Sept around 8h00 pm, I sent I sent $51 to the following Blockchain address:
1DNPFtLPQZzgYkYrCBNGZWcQuCwNKRaJfY

But then the lady said she never received it but on my Trust wallet it shows that the transaction was complete, and this actually was the second time this happens so this time I’m worried that it might continue to happen so I decided to seek some help to further avoid this phenomena.

Your intervention would be greatly appreciated in helping me recover my funds!

Thanks in advance!!

@Lajacqua_9798_Trust the destination address received BTC successfully and transferred out to another address, here’s transaction: Blockchain.com Explorer | BTC | ETH | BCH

Thank you Alan & sorry I’m late to respond! How/where do you suggest I send screenshots, etc?

@JanetGogo upload them here. Also send wallet address and transaction hash in plain text too.

Bittrex rec
0x03293e2e894f343b693b79bf42441a70dc19cbaf

Exodus transaction ID
0xe91e687ba2f9cc28c63b950efc6af843b5808d829453a350e071fc13fd1f7dff

5 screenshots

I do see the baf AND the bAf—is the difference the right/left hands of one entity? Thank you very kindly.





@JanetGogo your transaction sent successfully from Trust Wallet to your destination address. Contact Bittrex for support on your deposit issue.