Never received Cake

Yesterday i did a withdraw of cake from kucoin and sent it to my trust wallet and it never appeared. On kucoin the status says it’s complete and when I view the transaction on bscscan it “says Sorry, We are unable to locate this TxnHash”.

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This has also happened to me. I sent over cake from kucoin about 4 hours ago and although it says complete, the transaction says “Sorry, We are unable to locate this TxnHash”

Good news, I finally got my tokens. Give it a day or two for the tokens to transfer.