Steps to follow if Scammed
Due to the decentralised nature of crypto assets, transactions cannot be reversed; therefore lost or stolen funds cannot be recovered. There are numerous ways scammers can trick people into providing access to their funds or hack their devices. For this reason, we recommend that you please stop using the hacked wallet and setup up a new wallet using these steps.
We highly recommend that you read this article on how to keep your wallet secure from hack.
Phishing links capitalise on stealing your secret phrase in form of 12 words, which is a key to your wallet. By knowing the 12-word, scammers are able to access your wallet and steal your crypto. Remember there are numerous ways bad actors will try to steal your secret phrase, one of them through phishing websites that ask to enter the secret phrase.
Remember: NEVER SHARE YOUR RECOVERY PHRASE
Step-by-step guide how to report scammers:
- Go to http://whois.com/ and insert the Scammers website’s URL into the field on the top right-hand side corner and press the search button
- Go to the bottom of the page and find the Registrar abuse contact email
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Write an email to the contact address with provided evidence or use the phone line Registrar abuse contact phone to phone the security team
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Make sure to provide detailed explanation of the issue and submit all the necessary evidence
Template Message
Dear Security team,
I have come across a phishing website that is harmful to the community and aims to steal funds. It is used for phishing sensitive data of the users and aimed to steal funds. Moreover, it is misleading the Patented data of the service and cloned it to mislead and scam the. I would like to report the following website: ( insert the URL of the website). Please, take down the following domain activity to prevent further loss of users funds, ASAP.
Here is all the evidence provided: Provide evidence here
Could you please report and ban the following website as soon as possible as it is harmful to society. Thank you!
Kinds Regard,