Oops this doesn’t look like a wallet address. Please try again.

Hello,
I want to send my Ripples from the Freewallet to the Trust Wallet, and when I enter my XRP receive address to the Freewallet, it showed me “Oops this doesn’t look like a wallet address. Please try again.”, Why?

Thank you.

@hack3rcon you have to contact customer support of the freewallet to know which address is correct.