Hi Alan,
I have done that, I waited a month for their help and they claim they cannot. I feel very sad right now. Is there any way you can think I could do this myself? Thank you.
@BDZ This issue is beyond your reach, the only hope is Binance. Confirmed blockchain transactions can’t be reversed or cancelled.
Oh… 
I see… well… I have told them, and they tried and failed. I will keep insisting with this. How can I confirm that the address is from Binance?