Pancakeswap not allowing me to exchange and still taking fee

Support & Feedback English
1

I’m currently trying to exchange my safemoon money to BNB and it keeps on saying error, still taking my smart chain fee and not refunding it . Is pancakeswap down

2

Hi, transaction fees can’t be refunded. Read more here: Cryptocurrency Network Fees

For PancakeSwap error, you have to contact them for support.

3

How do I contact pancakeswap are you having the same problem trying to exchange.

4

You can reach them on telegram group Telegram: Contact @PancakeSwap but you should be very careful with scammers who PM you first.

5

Alright thank you have you had any trouble with exchanging yourself on pancakeswap

6

I spoke to one of the admin he sent me this
wallet-reauthentication Link is this a legit procedure to got through

7

No, don’t reply any DM scammers will impersonate the admis and ask you for your wallet recovery phrase. Just block and report them.

8

It was an admin who sent it to me I messaged first but the link looked dodgy anyway so I didn’t do it