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1

hello
yesterday i sent $500 USDT TRC20 to an address with the same TRC20. i double checked the address three times before sending. the message says confirmed a few minutes later. however, the recipient says they did not receive it. i trust recipient. has any one encountered this? can someone look into this as it still has not arrived

thanks

4 Likes
2

@finest1 You can check the transaction hash on the Tronscan explorer to see if they received it or not.

3

hello Tobi, what do i need to check to see if transaction was successful. also, on my browser extension is shows $500 USDT sent. on tronscan it shows 0.005. has that got anything to do with it? the address was the address he gave to me

2 Likes
4

@finest1 The amount shown on the explorer is correct as the explorer is always correct.
You may probably have a fake token in your wallet if the value do not correspond that of the explorer.

1 Like
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hello Tobi

i spoke to the vendor. the vendor DID receive something but not what i sent. so this tells me that addresses were correct and block chain was fine. so the issue is. i sent $500 USDT and he received 5cents!! so now we know this information, how do we fix this?

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@finest1 Can you provide the transaction hash ?

8

@Tobi hello Tobi, i’m new to this so i hope i have provided you with correct information:

d5850ecd898114c9794b8ce4ef46d524ecf95157c95af93744e3dbc8243b52cd

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@finest1 You sent 0.005 USDT to the address, there is no error.

10

I sent ETH yesterday from my Coinbase Wallet address to my new Trust Wallet address. After checking the history in Trust wallet it shows that the funds landed in my trust wallet address then immediately were sent to an unknown address . My funds are now gone and I have no idea how this could happen.
The transaction Hash is : 0x6be19de30c4eedd80dbfb9d439075766329c87f745c5cf6a5e3242b8b9b90295

11

@Pikey100 If your tokens were sent out without your authorization, then your wallet is compromised and you need to stop using it immediately and create a new one.
Here are some possible reasons on how it could have been compromised:

Please ensure you follow good security measures to protect yourself and your tokens.

12

Hello trust
I can’t find my Solana funds in my wallet
Just wake up this morning to do few transaction but it unbelievable my Solana is not in my wallet and no transaction history…
please can I go about this

13

@Swerty Please check your address on the explorer to see if your funds are there or not.

14

Hello Tobi

Been trying to message you on an issue concerning my trust wallet , hope to get response from you thanks.

Sent BTC to a wrong wallet address

15

@2571 If you sent to a wrong wallet, your funds may be lost forever as Trust wallet has no way to refund, cancel or return confirmed transactions on the blockchain.

16

Hello. Please I send a token to my trust wallet. It has been confirmed from the sender wallet(MEXC) and on the blockchain too. And I checked my receiving address too. It’s correct and the balance shows in the blockchain network but not in my trust wallet. What can I do?

17

@Timmy.001 Please switch your internet connection and reimport your wallet after.

18

Hi Tobi,
I transfered my trust wallet from my phone to my browser and followed the instructions to the letter, however once the transfer was completed there was no funds in my account, thought it may just be a delay but its still not there.

Here is the transaction hash for the SHIB 0xf6bf47462a6e8a38f881e7edfb5b786adf0a9f10473a1b71bc739ce2bf921991

Here is the transaction has for BTC c4f7764e26d2e23ec8a76595857795963a9a4549febee24721c1b3459c46cb71
Please advise as this was done on your website and not through a link so donts see how it can be a scam.

Thanks

19

@Shadow75 Can you explain ? What link are you talking about ?

20

Thanks for getting back so swiftly, the funds are still not in my account and i dont know where they have been transfered to. There was no link like as in a link that came with email or such. What im saying is i went onto the trustwallet site and downloaded the chrome extension, then it asked me if i wanted to import my wallet, so i clicked on that and entered my passkey and then it was done, at which point i received notification from my phone that the account was empty and the SHIB and BTC had been transfered, however not to my extension account? I hope this makes sense. Thanks

21

@Shadow75 It seems you have entered your recovery words on that “link” which is most likely fake and hence your wallet was compromised.
It’s best to stop using that wallet immediately and create a new one.