Payment missing

hello
yesterday i sent $500 USDT TRC20 to an address with the same TRC20. i double checked the address three times before sending. the message says confirmed a few minutes later. however, the recipient says they did not receive it. i trust recipient. has any one encountered this? can someone look into this as it still has not arrived

thanks

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@finest1 You can check the transaction hash on the Tronscan explorer to see if they received it or not.

hello Tobi, what do i need to check to see if transaction was successful. also, on my browser extension is shows $500 USDT sent. on tronscan it shows 0.005. has that got anything to do with it? the address was the address he gave to me

2 Likes

@finest1 The amount shown on the explorer is correct as the explorer is always correct.
You may probably have a fake token in your wallet if the value do not correspond that of the explorer.

1 Like

hello Tobi

i spoke to the vendor. the vendor DID receive something but not what i sent. so this tells me that addresses were correct and block chain was fine. so the issue is. i sent $500 USDT and he received 5cents!! so now we know this information, how do we fix this?

@finest1 Can you provide the transaction hash ?


@Tobi hello Tobi, i’m new to this so i hope i have provided you with correct information:

d5850ecd898114c9794b8ce4ef46d524ecf95157c95af93744e3dbc8243b52cd

@finest1 You sent 0.005 USDT to the address, there is no error.

I sent ETH yesterday from my Coinbase Wallet address to my new Trust Wallet address. After checking the history in Trust wallet it shows that the funds landed in my trust wallet address then immediately were sent to an unknown address . My funds are now gone and I have no idea how this could happen.
The transaction Hash is : 0x6be19de30c4eedd80dbfb9d439075766329c87f745c5cf6a5e3242b8b9b90295

@Pikey100 If your tokens were sent out without your authorization, then your wallet is compromised and you need to stop using it immediately and create a new one.
Here are some possible reasons on how it could have been compromised:

Please ensure you follow good security measures to protect yourself and your tokens.

Hello trust
I can’t find my Solana funds in my wallet
Just wake up this morning to do few transaction but it unbelievable my Solana is not in my wallet and no transaction history…
please can I go about this

@Swerty Please check your address on the explorer to see if your funds are there or not.

Hello Tobi

Been trying to message you on an issue concerning my trust wallet , hope to get response from you thanks.

Sent BTC to a wrong wallet address

@2571 If you sent to a wrong wallet, your funds may be lost forever as Trust wallet has no way to refund, cancel or return confirmed transactions on the blockchain.

Hello. Please I send a token to my trust wallet. It has been confirmed from the sender wallet(MEXC) and on the blockchain too. And I checked my receiving address too. It’s correct and the balance shows in the blockchain network but not in my trust wallet. What can I do?

@Timmy.001 Please switch your internet connection and reimport your wallet after.