Pending CARDANO transaction stuck

Support & Feedback English
1

Hello,

I am having an issue with a transaction on CARDANO that has been stuck pending for over 9 hours.

Upon checking the transaction on the CARDANO block explorer, this is the error message I get:

**

We are unable to find this transaction

**
And it suggests that I contact Trust Wallet for support.

Can you help?

Many Thanks

1 Like
2

@Alx666 The best way to get support is to open a support ticket from your Trust wallet app.
Settings → Support
or via support.trustwallet.com

To reduce response times from customer support, please include the following info in the ticket:

App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.

1 Like
5

Hi. I also have a pending cardano transaction for half a day already. No confirmation showed, clicking on more details: We are unable to find this transaction
Any solution?
Thanks

6

@Reinn Do you have a transaction hash ?

8

That’s the problem it says pending but any hash or transaction was created

9

@Reinn Reimport your wallet, the transaction may not have been broadcasted yet.

1 Like