Performed a sell operation on the exchange for BNB/ETH pair, the transaction says successful, but I still haven’t received the ETH yet

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Please help! I performed a sell operation on the exchange for BNB/ETH pair, the transaction says successful, but I still haven’t received the ETH yet. What do I do?

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Hi @Edwin73,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. BNB and ETH wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  3. Transaction hash or link
  4. Screenshots of the wallet (including errors or missing balance)
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I have been having the same issue too. First it happend transfering eclipse to smartchain, not dogelon to ETH. Why does this keep happening? Trust Wallet charged my account both times for the transaction fees. What do i do to get the missing sales?

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Same here, sold using Pancakeswap to BNB. Transaction successful but no balance update or BNB received