Possible Scam Transaction/ Wallet

Good Afternoon Guys - I hope you can help. I am very new to this and think i may have been scammed. i have 15,624 in my Trust Wallet - entered under USD (BNB Smart Chain). I have asked a crypto Coach and he says he has never seen the headline/ entry and i cant convert the crypto. I cant seem to upload the screenshots onto this page to show you either .

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@KMS_MOD1 Please submit a support ticket through your Trust app or at support.trustwallet.com.

i have submitted a ticket - Thank You ever so much for your swift reply - and i really hope that you can help me.

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Tobi,

I submitted a ticket and i haven’t heard anything back yet - will i be expecting a reply/ possible help from yourselves ?

Thank You

@KMS_MOD1 If you received a response with a ticket ID, then you can simply respond to that mail.

Please help me

0xFA5Ec87B388b2F3Df95c878616DBCd4546B649C5
This is my wallet address this address send another address from 20 usdt but not received any money

0x56ddc701d9a7cba9f19d357e2ecc1ab973634cff
This is the scammer address any possibile frome return my funds anyway please help me please I am very poor and my father was very sick

0x56ddc701d9a7cba9f19d357e2ecc1ab973634cff

This address scam my 20 usdt please return my 20 usdt please help me please :pleading_face::pleading_face::pleading_face:

@Abbasi12 Trust wallet can not refund, cancel or reverse confirmed transactions on the blockchain

I don’t know how such pleatform fqdkfy.top working under trust wallet application
it is a scam and fraud platform and everyone trust in trust wallet and may impact from it

@Osamawallet That website is 100% a scam and not related to the Trust app, please be aware accessing a random website under your Trust wallet dApp browser is done at your own risk, you should always ensure to do your research first.

@Tobi Funds was transferred from my new trust wallet account to another without my approval. None have access to my digital assets and password as it was stored offline and documented SECRETLY. The fraudsters transferred the usdt-Trc20 from my wallet to theirs

Hash transaction: 06ee56bc97c779d20ba649d5c6be1ec6108b3e88d52579e754279fe188dc8b9d

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@Captaion0077 Sorry to hear about that, please ensure you stop using the compromised wallet and create a new wallet. You should also take more precautions and arm yourself with ways to avoid this in future.

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Bro it’s a newly created wallet , Similar case happened to my friend’s wallet address ,
Trust wallet is no longer trusted , I googled and saw that Trust wallet is among top 5 wallets that can be hacked easily

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@Captaion0077 Here are possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);
  2. You saved your 12 words in a very bad place;
  3. Your device is corrupted with malware;
  4. Someone had physical access to your device;
  5. You entered your recovery phrase on a fake/clone app.
  6. You transacted with a malicious DApp.
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