Purchased bnb not arrived

Adding as a custom token also is not working. I’ve done this for two teams that are confirmed but show as zero on the custom token added. Please assist.

@asingleman Hi, can you elaborate on the issue that you have encountered?

I’ve purchased BNB on trust wallet, the funds have come out of my account but nothing sent to Trust. Can you assist? Thanks

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About” and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste )

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors, if any)