Hi Alan, I made 2 purchase transaction of evergrowcoin EGC via my Trust wallet account (BNB smart chain) the second I received it in Trust wallet but the first I still have not received it while they confirmed to me that the transfer was successful. For 2 days I’ve been on this but I don’t know what to do
Hello @Mdiak To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
- Hash transaction
0x3796e6fafe88a5b0f75fc478c547ccd80b728bf23855d8cd0653be5358de5189
- I cannot see on my trust wallet the evergrowcoin EGC coins that I transferred via Bscscan, however the amount came out the transaction carried out but the EGC coins did not arrive in my trust wallet
Hello @Mdiak
You sent your BNB directly to Evergrow token’s contract address and didn’t make a swap.
The only swap you made was for 0.2BNB and you received the tokens in your wallet.
Unfortunately, funds sent to a contract address are most likely considered lost.