Receive a different chain? Not displayed in trustwallet

Hello.

$NRG I bought at kucoin today.
Sent to trust wallet.

I added “NRGT” to trustwallet, but the balance remains 0. Maybe a different chain?

Is there a way to get it out?
I would appreciate it if you could tell me.

txid
0x92f06789c57d2508dee5c1a17423a43d0bd82baee601540a7393c5227bdd58de

1 Like

Ngrt is a token from ethereum network. Is NRG token from eth network too? Or is it a different network?

The official reply is that trustwallet is not supported. It’s not erc20.
I was shocked to know it.
But import the trust private key into the official NRG wallet.
Then, it seems to be solved somehow.

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The symbol was sent on the Ethereum or Tron network