Receive an NFT, not showed in Collectibles

Support & Feedback English
1

Hi,
I have just receive an NFT, not showed in Collectibles.

My TrustWallet version is 2.4 run on Android
Transaction hash is
0x6b4319c3c183b4550301534cd4cc20c3820fa339fa49c4532a128c2781c10ff7

Wallet address is
0xb852fc857c7ea04b8de94cb76a16e89aa97cddde

It’s just show empty collectibles screen

Thanks in advanced
Ben

2

Check hidden tab, happend to me. Use unhide command or something like that.

1 Like
4

Hi, thanks for the reply.
Where is the button/options for hidden tab? cant find any

1 Like
5

Hello im having the same issue, i got transfered an NFT and i can’t see it in my app. I can see it in my OpenSea Account and the NFT is visible. What can i do?

6

@lukolivari Send your wallet address and transaction hash in plain text too (copy and paste here).

7

address: 0x397b8B6814Fe2C2729cA8D47E357523b85e98Cd9

transaction hash: 0x5324bcbb1b2d97a2e9acc3a96ae05e348843be8716837a0ca8b7e9285b3f3456

do i need to do this with every nft transfer?

8

@lukolivari this is polygon NFT, currently Trust wallet doesn’t support Polygon NFTs. It can’t be displayed.

9

Hi Alan,

please your help. my NFT nt showed in collectibles.

Tx : 0x9f8a2e4cb1e68f10afcd941ecb7c041c573f1d5fc39d7ce5729d4d40d55f8ab7 (BSC)

wallet address : 0x5464220e59c4d32233f072b12685ae39144591a2

trust wallet version : 5.43 (Android )

10

@Lutfan only NFTs/collectibles with verified contracts can be displayed in the app.

11

Hi @Alan47 we have verified contract of NFTs. could you please validate. or let me know what you mean with verified contracts. is it verified in bsc or trust wallet?

12

@Lutfan NFT contract (0x62bC5ddD1D2Fa4D51a0FafcAB80D8e1234706E9f) is not verified on BSC

13

@Alan47 could you please validate again. since we our NFT contract is verified on BSC.

****/address/0x62bc5ddd1d2fa4d51a0fafcab80d8e1234706e9f#code

Contract Source Code Verified (Exact Match)

Contract Name:

ARTICollection

Compiler Version

v0.8.7+commit.e28d00a7

Optimization Enabled:

No with 200 runs

Other Settings:

default evmVersion, MIT [license]