Received ATOM but it doesn't reflect in the balance

I have this same problem…my friend send ATOM COIN to me it shows received but then didn’t reflect to my wallet what should I do now

Hi @Ayila49,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. ATOM wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  3. Transaction hash or link
  4. Screenshots of the wallet (including errors or missing balance)