Received USDT Not Reflecting in Balance

Support & Feedback English
1

Hello, I received a transaction of 81 USDT (TRC20) in my Trust Wallet, but it is not showing in my wallet balance even though the transaction is visible in my history. Here are the details:
• Wallet Address: TUuM9mwaUPBmNU64NqPSdQ2AtQjDfNtHRP
• Transaction Hash (TxID): e91190f1df414e462b99dd15d6d2c56735bcfbb9ff068e2c15e1136dcb78f10a

I have tried refreshing my wallet, but the balance still hasn’t updated. I also checked the blockchain explorer, and the transaction shows as completed.

Please assist me in resolving this issue.

Thank you!

4 Likes
2

@gus_tavo Please reimport your wallet, basic troubleshooting should resolve it.

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3

I have done all these steps but nothing happened
I can’t even send a screenshot

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4

I receive BNB and it reflected on my wallet but after two hours I couldn’t see it again in my wallet . What might have happen to it

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5

@Kingolababs Please check your address on the blockchain explorer to see if your tokens are in your wallet or not.

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6

My token in on the explorer showing the amount sent to me. But it’s not in my wallet and I don’t know how I can send it from the explorer . But why is it not showing on my wallet for easy transfer

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7

@Kingolababs You could try switching your internet connection, then reimporting your wallet after.
That resolves it mostly.

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8

how do i switch internets? what do i do after that? I’ve not been able to log in to see my money. not once.

9

@billieholland123 Switching your internet connection basically means using a different wifi network or mobile data provider if you can.
Then reimport your wallet after.

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13

Sir I receive Btc but is not reflecting on my wallets .please I need your help

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14

@Oghene Please switch your internet connection and reimport your wallet after.

15

Hello @Tobi, I have the same issue as the OP. USDT sent to the wallet address isn’t reflecting on the account.

I have tried all the suggestions here, re-importing the wallet, changing the network and nothing works.

I’d appreciate your help, thanks!

16

@tunmyse Firstly, ensure you have enabled the correct USDT in your wallet and if not, you can add manually.

Then reimport your wallet and that should work.
Additionally you can switch your internet connection first before reimporting also.

1 Like
20

Hello @Tobi my cpen and celia dropped in my wallet,saw it and dissappeared all of a sudden
Whats wrong,its showing on bscscan,ive uninstalled and re imported wallet
I really need my token plizzy

21

@Hayzed08 Did you already try adding them manually if they aren’t shown by default ?

23

Thank you @Tobi! Your suggestion solved the issue for me.

USDT was not selected in the list of tokens managed in the wallet. After selecting it, it showed up, and I didn’t need to do the other steps.

1 Like