Hi i reinstalled my trust wallet today and entered my 12 word phrase with no issues. Upon entering my coins attached are all gone, like it was a brand new account. I pulled up my BSC Scan and everything looks like its still there. How do i go abouts getting it reconnected to my Trust Wallet? Im pretty new at this so im definitely missing something. Any help would be great thank you.
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Hello @slice604 ,
To better assist, please send the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
- Transaction hash or link (if you have any, please copy and paste)
- Further details about your issue (please explain what you were trying to do)
- Screenshots of the wallet (including errors or missing balance)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
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hmm im trying to add screenshots buts its saying i cannot embed media files, then i try to post links to the pictures and i am not allowed that either.
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7.16.2 version
bnb18kxznq8ysqwd4eap02ahta4dsnrhneaue2ygzs
0x9fa1fC6A601Fb52Ca16478b0aC0d1E23c4D59d18
0x12fa4053ae14ff8de3f410687d1e077750ea78c425798efdb779a91597297e67
i made a swap for Tether USDT (BER-20) and it wasnt showing up, read online to reinstall wallet and here we are now
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Your bnb1 Chain Wallet ( Beacon Chain ) does not exist . The 0x9fa1****D59d18 wallet is empty . Your transactions show some records here https://bscscan.com/address/0xf2837dee3a61fedc72cdd24ef1b95dbb2fecc0d7 with only 0 value token . You only own BNB Value : $6.32 (@ $322.31/BNB) Balance: 0**.**019595749 BNB . Can you see the BNB in your Trust Wallet ?
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no my BNB also shows 0
the other token i was trying to swap for was suppose to be for Tether USDT (BER20) because i accidently swapped for some incorrect XRP token
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Hello @slice604 You can go to your settings >> preferences >> node settings BSC >>> uncheck automatic mode and select a node manually , try this and let us know .
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