Rizen got deducted but didn't received in waller

I tried to withdraw Rizen from my wallet through 2 transaction but didn’t received in my wallet yet when i contacted hotbit, they are saying me to contact trust wallet

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My trx hash is
0x0d55d0a91546448a2623cb922618ed1168cf02ea699fb16fb7bd8c2961779291

And
0x56edf94205c5b717f6e64fac2c84fd625d15b862701a44816ff30c7462183744

Hi there @Princekumar0456,

Is this your wallet address 0x5851f648e924072447cb3353f96ac6a35a946ad0?
https://etherscan.io/token/0xd8c82fbc4d8ed0644a7ec04cf973e84c6153c1d7?a=0x5851f648e924072447cb3353f96ac6a35a946ad0

It looks like you already sent the token to Hotbit. There are no issues on our end.

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But can you tell me how much i send . Then i can show this to them becoz they said we want proof from trust wallet that you have have send how much tokens. Give me a reply like you had send this much token combined from both transactions and this is my wallet
0x80981E56E4b23E5C29918A5cab64fA32251BD390

one you showed is my hotbit wallet address.

To clarify, 0x80981E56E4b23E5C29918A5cab64fA32251BD390 is the wallet address that you got from the Trust Wallet app. And, 0x5851f648e924072447cb3353f96ac6a35a946ad0 is your Hotbit deposit address?

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Yes you got it right

You sent a total of 6.533775629967134877 Rizen Coin (RZN) to Hotbit.

Here are the tx links:
1.192261293300232929 RZN - https://etherscan.io/tx/0x56edf94205c5b717f6e64fac2c84fd625d15b862701a44816ff30c7462183744

1.204304336666901948 RZN - https://etherscan.io/tx/0x56edf94205c5b717f6e64fac2c84fd625d15b862701a44816ff30c7462183744

2.05821 RZN - https://etherscan.io/tx/0x0d55d0a91546448a2623cb922618ed1168cf02ea699fb16fb7bd8c2961779291

2.079 RZN - https://etherscan.io/tx/0x0d55d0a91546448a2623cb922618ed1168cf02ea699fb16fb7bd8c2961779291

Reference: https://etherscan.io/token/0xd8c82fbc4d8ed0644a7ec04cf973e84c6153c1d7?a=0x5851f648e924072447cb3353f96ac6a35a946ad0

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Thank you sir clarification, i was telling them this whole day even after sending them trx screenshot and trx add, thnks sir you helped a lot here :pray::pray::blush:

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