Second deposit not reflected

Support & Feedback English
1

Hi, I can’t create question so I must reply here:

  1. Why customer support not answer on tickets. Before 1 week I send information that coins are not received on wallet. NO ANSWER.

  2. I sent 2 times SAFEMOON on my wallet. Both time I used same address. First transaction arrived and second NEVER !

  • App version: 5.21 (5210) Iphone
  • Crypto wallet address: 0xfb502D9062294c72B0Ea1aC8Bf801B0987eAc3FF
  • Transaction: 0x71fb87adb5143a171352ee0271bfde46a00705e386cb886bd6e748f3eac6fad7

How I mentioned there was two transaction. First arrived and second NOT. Look here:
This was arrived: 0x6c71809258f8b955fc055eaa6f0ad1b04284b3fa32108de2053743c826f5f7ef

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2

Hi @mysticprog can you share screenshot of your total balance. On bscscan I see total of 71.16M tokens from 2 transactions 1st 65M and 2nd 5.5m.
How much does it display on wallet?

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3

I can’t attach picture neither link. Not allowed. I received only 65M.

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4

@mysticprog I’ve enabled media sending for you. You can now send your screenshot.

However, you can to update your app, use VPN and reimport your wallet.

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5

This is latest version for iOS. VPN ? Explain please. Thanks for helping.

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