Send back to the same address but not received

Tzutzu007 · February 21, 2021, 10:00pm

I sent it back to the same address from where I received the USDT amount, but it never came back

iamdeadlyz · February 22, 2021, 3:06am

Where did you send your USDT? Is it from an exchange? What’s the name of that platform?

Tzutzu007 · February 22, 2021, 10:17am

Yes, It is Bitmax.io.
And the address from and to is: THJ862u6NXSqgvjAV8KdnrAEAcXiEYD3Cw and I used Chain Type TRC20

iamdeadlyz · February 23, 2021, 2:35am

Please contact the customer support of Bitmax so they can assist you with the deposit.