Sending WAVES from TrustWallet Not Working

Support & Feedback English
1

Transaction Status completed and block explorer says ‘Succeed’ over 1 hour ago.
Did not receive ‘Sent’ notification.
Did not receive WAVES at destination address which is on the Waves Network.

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@hishak To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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  1. Version 7.0 (610) on iOS.
    Good news, transaction arrived after 9 hours.
    So, only issue is that I did not receive a ‘sent’ notification from TrustWallet.
    Did two other transaction (for different crypto) just before and they each received a ‘sent’ notification.
    IMG_068BE287A200-1
    IMG_068BE287A200-1960×2079 182 KB

From inside app, Transfer shows properly.
Thoughts?

IMG_ECCC2DDB3838-1
IMG_ECCC2DDB3838-1960×2079 134 KB

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Hello @hishak Send your wallet address and transaction hash in plain text too (copy and paste here).

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WAVES addr: 3P635x8fnjF3jZwnPzatupxKL2zYM3uP9WE

Transaction Hash: 8d1RBhaCWzx1err7F6CWu2r2QaqKvHqKZdhRr53szXTL

Again, did not receive a ‘sent’ notification. Why?

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@hishak 1 waves transaction was successfully sent to your destination address: https://wavesexplorer.com/address/3P7tdGv3VmrqnavFkwg3sHCvmeVSC8oWwyR/tx

And was transferred out from the destination address above to another address, here’s transaction: https://wavesexplorer.com/tx/HqUZZwM8kjEecNyBaCb8ncnBNezvfFBN6x3usj5Z44sJ

1 Like