Sent BEP20 to KuCoin

I’ve got the same problem. Have you got it sorted? If so how? I tried to deposit XCAD into my KuCoin wallet but didn’t realise they don’t accept BEP20 and now I’ve lost it.

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Trust Wallet address: 0x74b99D8fc9Fa5F2Dd694bE28286e592225f00457

KuCoin address: 0xBAeA61055A09f8C0d5bF3f72cbd6c336C3fF2B88

Transaction hash: 0xdee7a9b3009e9b2f3ae6b11e556c472d8892c0a98818483d792db2fa88946444

I was trying to withdraw my XCAD from trust wallet and deposit it in KuCoin but didn’t realise KuCoin don’t accept BEP20 yet. Anyway I can get this back?

@abrowne781 your tokens transferred successfully for Trust Wallet to your destination address. Please contact the customer support of KuCoin so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.